Virtual

Lucy

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©️

2019 By Healthcare Business Solutions (UK) Ltd

Pure Offices Nottingham,

Sherwood Park,

Lake View Drive,

Nottingham

NG15 0DT

Privacy Policy

Virtual Lucy™ is the trading name of Healthcare Business Solutions UK Ltd and therefore the following privacy policy, although named under HBSUK, is the policy for Virtual Lucy also. To find more information about Healthcare Business Solutions UK Ltd please go to https://www.hbsuk.co.uk

HBSUK is committed to protecting and respecting your privacy. This is the privacy policy for the website www.hbsuk.co.uk. By using the website, you consent to the collection, use and transfer of your information under the terms of this privacy policy.

 

1. INFORMATION COLLECTED AND HOW IT IS USED

 

1.1. HBSUK collects the following information about you and uses it in the following ways:

1.1.1. Information that you provide by filling in forms on the website. This information is used for the purposes described on the relevant form;

 

1.1.2. Information you provided when communicating with HBSUK. This information is used for replying to you and for any other purposes described or implicit from the context of that information;

 

1.1.3. Details of your visits to the website including traffic data, location data, browser type and other communication data. This information is used for website administration and to analyse browsing actions and trends.

 

1.2. The information that we collect from you is stored in the United Kingdom.

 

2. WHO HAS ACCESS TO COLLECTED INFORMATION

 

2.1. HBSUK has access to your information. For the purpose of the General Data Protection Regulations (“GDPR”), HBSUK is the data controller. Its registered office address is Pure Offices, Lake View Drive, Sherwood Business Park, Annesley, Nottingham, NG15 0DT and its registered number is 0795430. HBSUK owns the information collected on the website.

 

2.2. HBSUK may use subcontractors to maintain and service the website. Where these subcontractors require access to your information, HBSUK seeks assurances that they comply with the GDPR, that your information will be kept confidential, and that they will not use your information except to fulfil their obligations to HBSUK.

 

2.3. HBSUK may have to disclose your information to comply with any applicable law or valid legal process. This includes, but is not limited to:

 

2.3.1. requests by Government agencies;

 

2.3.2. where the disclosure is required by or under any enactment, rule of law or by the order of a court; and

 

2.3.3. for the purpose of obtaining professional advice or establishing, exercising or defending legal rights.

 

2.4. Except as set out above, HBSUK will not disclose to anyone else the information collected about you on this website.

3. COOKIES

3.1. The website use cookies to identify your computer when you are on the website. A cookie is a file sent by the website to your computer, and used by the website to identify you, to improve the site and to deliver a personalised service.

 

3.2. You may configure your browser to refuse or restrict the use of cookies. For example, in Internet Explorer, go to Tools > Internet Options. Please note that the website depends on cookies for proper functionality and you will not be able to use the website properly if your browser is configured not to allow cookies. In particular, if you refuse or restrict the use of cookies, you may be unable to access certain parts of the website.

 

4. INFORMATION AND PASSWORD SECURITY

 

4.1. The information that HBSUK collects about you is stored on secure servers.

 

4.2. HBSUK uses certain procedures and security features to try to prevent unauthorised access. We are certified under ISO 27001 (the internationally recognised data and information security standard) and accredited to the UK Government’s Cyber Essentials security standards. Any data stored is done to ISO 27001 data-security standards.

 

4.3. Sending information on the internet is not completely secure and HBSUK cannot guarantee the security of the information transmitted to the website. Any transmission is at your own risk.

 

5. CHOICE – RECEIVING MARKETING EMAILS

 

5.1. You can choose to receive promotional and marketing emails from HBSUK. You can do this by subscribing to the online services available to users or by emailing info@hbsuk.co.uk

 

5.2. If you have chosen to receive such emails, you can choose not to receive future emails by unsubscribing through the online services available to users or by emailing info@hbsuk.co.uk

 

6. THIRD PARTY WEBSITES

 

6.1. The website contains links to other sites. HBSUK is not responsible for the privacy practices of such websites.

 

7. CHANGES TO THE PRIVACY POLICY

 

7.1. HBSUK occasionally changes this privacy policy. You should therefore review the policy regularly to ensure you are aware of any changes made.